Office Policies

Welcome to our practice.

At your first visit, new problem visit, or annually, you will be asked to complete various forms to assist us in expediting your visit to treat your condition.  It is very important that you fill out the forms completely.  If you have any questions or problems we can address them or even help you complete these forms when you arrive.

We can assist you in every way that we can but it is ultimately your responsibility to have this necessary paperwork taken care of before you can be seen.  Please bring your current insurance information and card(s) as well as your driver's license as federal laws now require us to keep this information as well for identification purposes.

If you have been referred by another physician or facility, please also bring with you any recent x-rays, imaging studies' reports and/or actual images (on disc or film), if possible, or other information that you feel would help us in delivering the best orthopaedic care to you!

If your insurance plan requires a referral--a formal piece of paper or number--please ensure that you have it with you or that it has been completed and received prior to your arrival.  We can assist you in every that we can, but it is ultimately your responsibility to have this necessary paperwork taken care of before you can be seen.  If necessary, your contract with your insurer dictates this aspect of your care and we cannot change your contracts' rules.

If this matter has to be resolved at the time of your appointment, you may have a very long delay or may even have to have your appointment rescheduled.  If you are unsure about this, please call us prior to your visit to confirm that all is in order.

For new patients, please allow up to two hours for a complete visit.  We ask you to come to the office 15 minutes prior to your scheduled appointment to permit us to collate your paperwork.  In addition, please note that arriving significantly earlier than your scheduled appointment will not change your appointment time.

We pledge to do all that we can to expedite your visit.  Remember that on your first visit, you will have your paperwork confirmed, your complete medical history reviewed, any x-ray exams taken that are needed, and have your physician consultation and treatment(s).  In addition, emergencies do arise in a medical practice, so please bear with us if we run behind.  We will try to keep you up-to-date if there are any delays so that your valuable time is not lost.